| Taal: | en |
| Bindwijze: | E-book |
| Oorspronkelijke releasedatum: | 20 augustus 2016 |
| Ebook Formaat: | Adobe ePub |
| Illustraties: | Nee |
| Hoofdauteur: | Colin Shaw |
| Tweede Auteur: | Ryan Hamilton |
| Co Auteur: | Ryan Hamilton |
| Co Auteur: | Ryan Hamilton |
| Lees dit ebook op: | Android (smartphone en tablet) , Kobo e-reader , Desktop (Mac en Windows) , iOS (smartphone en tablet) , Windows (smartphone en tablet) |
| Studieboek: | Nee |
| Studieboek: | Nee |
Building on the work of Daniel Kahneman (Thinking Fast and Slow), Dan Ariely (Predictably Irrational), Shaw and Hamilton provide a new understanding of how people behave, explain what it means for organizations who really want to understand their customers, and show you what to do to create exceptional customer experiences.