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Resolving Conflicts At Work 3rd

Kenneth Cloke

  • Bindwijze: Paperback
  • Taal: en
  • Categorie: Managementboeken
  • ISBN: 9780470922248
Ten Strategies for Everyone on the Job
Inhoud
Taal:en
Bindwijze:Paperback
Oorspronkelijke releasedatum:03 juni 2011
Aantal pagina's:368
Illustraties:Nee
Betrokkenen
Hoofdauteur:Kenneth Cloke
Tweede Auteur:Joan Goldsmith
Tweede Auteur:Joan Goldsmith
Overige kenmerken
Editie:3
Extra groot lettertype:Nee
Product breedte:171 mm
Product hoogte:26 mm
Product lengte:228 mm
Studieboek:Ja
Verpakking breedte:153 mm
Verpakking hoogte:32 mm
Verpakking lengte:226 mm
Verpakkingsgewicht:544 g
Overige kenmerken
Editie:3
Extra groot lettertype:Nee
Product breedte:171 mm
Product hoogte:26 mm
Product lengte:228 mm
Studieboek:Ja
Verpakking breedte:153 mm
Verpakking hoogte:32 mm
Verpakking lengte:226 mm
Verpakkingsgewicht:544 g

Samenvatting

The third edition of Resolving Conflicts at Work will identify core strategies for use by workplace leaders, managers, union representatives, human resource experts, consultants, and employees to resolve and prevent both intermittent and chronic conflicts in the workplace.

The Third Edition of the Definitive Book for Resolving Conflicts at Work

Resolving Conflicts at Work is the updated and completely revised edition of the classic text written for everyone who wants to prevent and resolve conflicts, miscommunications, and misunderstandings. The book contains many practical techniques for revealing how the inevitable disputes and divisions that arise in the workplace are actually opportunities for greater creativity, productivity, enhanced morale, and personal growth.

Designed to meet the needs of today’s turbulent work environments, this third edition presents ten core strategies for preventing and resolving both intermittent and chronic conflicts in the workplace. The book contains new chapters on leadership in conflict resolution, transformational conflict coaching, and organizational systems design. This comprehensive text provides a handy guide for business students, managers, employees, union representatives, human resource experts, and consultants seeking to maintain stable and productive workplaces.

Praise for the Third Edition

“The third edition of Resolving Conflicts at Work provides new and unique insights together with wise guidance that will help resolve conflicts in any workplace.”

—Dr. Blenda J. Wilson, board chair, HERS (Higher Education Resource Services)

“Cloke and Goldsmith provide powerful insights, effective strategies, and powerful tools for handling conflicts in today’s workplace.”

—Lance E. Dublin, CEO, Dublin Consulting